Privacy Policy
Last Updated: August 17, 2026
Cakey Bakery Co. respects your privacy and wants you to feel good about sharing your information with us. This Privacy Policy explains what information we may collect when you visit our website, submit an inquiry, place an order, sign up for emails, or otherwise interact with Cakey Bakery Co., and how we use and protect that information.
Information We Collect
We may collect information that you voluntarily provide to us, including:
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Your name
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Email address
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Phone number
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Order and pickup or delivery information
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Details submitted through custom cake inquiries, order forms, contact forms, or other website forms
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Messages, comments, photos, inspiration images, or other information you choose to provide
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Marketing preferences, such as whether you choose to receive promotional emails
Our website and the services that support it may also automatically collect certain technical information, such as your IP address, browser type, device information, pages visited, and general website usage information.
How We Use Your Information
We may use the information we collect to:
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Respond to questions and custom cake inquiries
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Prepare quotes and process orders
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Communicate with you about an order, pickup, delivery, payment, or other customer-service matter
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Maintain business and transaction records
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Improve our website, products, and customer experience
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Prevent fraud, misuse, or security issues
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Comply with applicable legal, tax, accounting, or regulatory requirements
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Send promotional emails about Cakey Bakery Co. when you have chosen to receive them
Providing your email address for an inquiry or order does not automatically mean you have signed up to receive promotional emails.
Email Communications
If you choose to join our email list, we may occasionally send you information about new products, monthly specials, bakery updates, promotions, or other Cakey Bakery Co. news.
You may unsubscribe from promotional emails at any time by using the unsubscribe option included in the email or by contacting us.
Even if you unsubscribe from promotional emails, we may still contact you when necessary about an existing inquiry, quote, order, payment, pickup, delivery, or other transaction with Cakey Bakery Co.
How Your Information Is Shared
Cakey Bakery Co. does not sell or rent your personal information.
We may share information with trusted third-party service providers when necessary to operate our website and business. These may include website hosting providers, form and ordering platforms, payment processors, email service providers, analytics providers, and other services used to operate Cakey Bakery Co.
These providers may receive only the information reasonably necessary to perform their services and may have their own privacy policies and practices.
We may also disclose information when reasonably necessary to comply with the law, respond to a legal request, protect our rights or property, investigate fraud or security concerns, or protect the safety of our customers or others.
Website Hosting
Our website is hosted using Wix. Wix may collect, store, and process information on our behalf as part of providing website hosting, forms, analytics, security, and related website services.
Information processed by Wix is also subject to Wix's applicable privacy and data practices.
Payments
When payments are made using a third-party payment service, payment information is processed by that provider and is subject to that provider's privacy and security practices.
Cakey Bakery Co. may receive information necessary to confirm or manage your payment and order but does not control how a third-party payment provider independently processes your information.
Cookies and Website Analytics
Our website may use cookies and similar technologies. Cookies are small files stored on your device that can help a website function properly, remember preferences, maintain security, and provide information about how visitors use the website.
Some cookies are necessary for the website to function. Other cookies or tracking technologies may be used by Wix or third-party services connected to the website for analytics, performance, advertising, or similar purposes.
Your browser may allow you to block or delete cookies. Where available, you may also use the cookie preferences provided on our website to manage non-essential cookies.
Please note that disabling certain cookies may affect how some parts of the website function.
How Long We Keep Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including fulfilling orders, maintaining business and accounting records, resolving disputes, communicating with customers, and meeting applicable legal requirements.
When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it.
Protecting Your Information
We take reasonable measures to protect the personal information entrusted to us.
However, no website, electronic transmission, or electronic storage system can be guaranteed to be completely secure. For that reason, we cannot guarantee the absolute security of information transmitted through or stored in connection with our website.
Your Choices
You may contact us if you would like to:
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Ask what personal information we have about you
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Correct or update information you previously provided
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Request deletion of personal information, where appropriate
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Withdraw consent for marketing communications
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Ask a question about how your information is handled
Certain information may need to be retained when required for legitimate business, tax, accounting, legal, fraud-prevention, or recordkeeping purposes.
Children's Privacy
The Cakey Bakery Co. website is intended for a general audience and is not directed toward children under the age of 13.
We do not knowingly collect personal information online from children under 13. If we learn that personal information from a child under 13 has been submitted to us without appropriate authorization, we will take reasonable steps to delete it.
Third-Party Websites
Our website may contain links to third-party websites, social media platforms, payment services, or other external services.
Cakey Bakery Co. is not responsible for the privacy practices or content of third-party websites or services. We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time as our website, services, or business practices change.
When we make changes, the updated policy will be posted on this page and the "Last Updated" date at the top will be revised.
Contact Us
Questions about this Privacy Policy or how your information is handled may be emailed to: